Showing posts with label World Cruise. Show all posts
Showing posts with label World Cruise. Show all posts

Monday, September 13, 2010

Cruise West World Cruise Cancelled Mid-Cruise

Bad news for Cruise West passengers aboard its world cruise dubbed the Voyage of the Great Explorers. The company is evidently restructuring. Here's the official news release:

Cruise West Continues Restructuring Efforts

SEATTLE, WA (September 8, 2010) – Cruise West, a global leader in small-ship explorations, today announced that they continue to work towards a restructuring of the company and its operations. The first move in this restructuring is the termination of the Spirit of Oceanus’ Voyage of the Great Explorers. Additional assets may be sold and other steps are being pursued towards a restructure. As part of this process, Cruise West has suspended accepting any new bookings.

The Spirit of Oceanus voyage ended at its scheduled port of disembarkation so as to minimize any negative impact to our guests. Cruise West plans to continue to operate its US flag ships and itineraries through October, 2010; Spirit of Endeavour will sail from Seattle on the British Columbia Cruise and the Spirit of ’98 from Portland, OR along the Columbia and Snake Rivers. Cruise West will also complete cruises or land tours already underway in Alaska.

For those booked Spirit of Oceanus guests who may be affected by this news and who have not yet travelled, we recommend that you take the following steps:
  1. If third-party travel insurance was obtained, a claim should be placed immediately with the insurer.

  2. If payment was made by credit card, a claim should be placed immediately with the card issuer.

  3. If the payment was made by cash or check, and you have no travel insurance, please send an email to info@cruisewest.com.
Cruise West executives will not respond to media inquiries or accept interviews at this time.

About Cruise West: Cruise West believes that small is beautiful. Small-ship explorations allow up-close and personal experiences unmatched by the traditional larger cruise lines. For nearly 64 years, Cruise West has provided authentic travel experiences.

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—Andrea M. Rotondo for LuxuryCruiseBible.com

Monday, September 14, 2009

Earn College Credits for Computer Classes Aboard Crystal Ships

Here's a clever cross-promotion: Crystal's Computer University@Sea will offer instruction on Microsoft's Windows 7 operating system a month before the OS package is available for purchase.

Crystal, in conjunction with Del Mar College, will also offer various computer classes that will earn transferable college credit during the 2010 World Cruise, which embarks Miami on January 11.

The Windows 7 classes will be taught by Crystal’s Computer University@Sea instructors, and cover basic computing and valuable tips for mastering the operating system and maximizing ease and efficiency. The collegiate courses aboard the World Cruise, taught by an instructor from Del Mar College, include:

* Components of the System Unit
* Computer Storage Devices
* Database Management
* Privacy and Ethics

“Our guests expect sophisticated enrichment that includes progressive programming and the latest equipment,” says Thomas Mazloum, Crystal’s senior vice president, hotel operations. “We continue to strive to offer the very highest level of curriculum, as well as options to suit virtually any interest.”

Every Crystal Cruise offers complimentary instruction on the Windows 7 operating system, e-mail, website design, digital video editing, digital camera orientation, Photoshop, and even surfing the web. Other topics include Word, Excel, Access, Powerpoint, greeting and business card design, and various financial research tools and spreadsheet preparation. Private instruction is also available. There is a nominal fee for those wishing to earn collegiate credit.

For more information, talk with your travel agent or contact Crystal Cruises at 1-(888) 799-4625.

—Andrea M. Rotondo for LuxuryCruiseBible.com

Wednesday, April 8, 2009

Regent Voyager Safely Sails the Gulf of Aden

Everyone who's been following Regent's Seven Seas Voyager world cruise reroute from Dubai to Rome due to a damaged pod is relieved that the ship safely traversed the Gulf of Aden earlier this week. Three other ships—a British cargo ship, a French yacht, and a fishing boat from Taiwan—weren't so lucky. All three were hijacked by Somali pirates on Monday, April 6.

Travelers currently on Voyager reported that Regent beefed up security prior to entering the Gulf. Military escort vessels were visible at times from the cruise ship and two helicopters did "fly-bys" on several occasions. Guards on deck, including a British commander—according to Voyager's Dana Logan—kept vigil until the ship was out of pirate range.

Regent continues to assist passengers rearrange their travel plans and have offered yet another option, as reported by John and Linda on their world cruise blog:

"We have accepted a further option offered by Regent, which is to debark next Monday in Agaba, Jordan, in lieu of just sailing through the Suez and across the Mediterranean to end the voyage in Rome. The still further revised program starts with the planned visit to Petra, but then to Amman for an overnight. The next morning we fly to Cairo, spend three nights in Cairo with an extensive program of visiting pyramids and other monuments, a trip to Memphis, old Cairo and the Antiquities Museum, among other elements. Then we will be flown to Istanbul for a day and one-half visit there. This is almost completely on Regent's nickel." —John and Linda

Despite this unfortunate pod problem, Regent passengers seem to be making the best of the situation. We hope technicians can quickly fix the pod problem once the ship docks in Rome. —Andrea M. Rotondo

Interested in luxury cruise news and unbiased reviews? Visit LuxuryCruiseBible.com.

Wednesday, April 1, 2009

Official Word from Regent on Voyager

Regent Seven Seas Cruises has released official news regarding Voyager's emergency dry dock in Rome.
"Regent Seven Seas Cruises (RSSC) confirmed today that it is necessary to cancel the upcoming April 18th and May 8th cruises of the 700-guest Seven Seas Voyager in order to make the necessary repairs to one of its pod propulsion units.

The starboard propulsion unit became entangled with a fishing net on or about March 18th after departure from Singapore and subsequently experienced a mechanical failure which resulted in the shutdown of the pod. While this in no way compromises the ship’s safety or seaworthiness, the damaged propulsion unit substantially reduces the vessel’s cruising speed, thus impeding the ability to operate its scheduled itineraries.

Following thorough inspections in Cochin, India and Dubai, United Arab Emirates, it has been determined that the extent of the damage is greater than originally anticipated and the ship must be dry-docked to facilitate the necessary repairs. Seven Seas Voyager will now be withdrawn from service upon arrival in Rome (Civitavecchia), Italy on April 18. Arrangements will be made to transport all guests back to their city of origin, including the shipping of luggage, from Rome.

Guests on the April 18th voyage from Istanbul and the May 8th voyage from Fort Lauderdale and are being informed of these cancellations, along with their travel agents.

All guests will be offered a variety of options which may include re-accommodation on an alternative RSSC voyage or voyages or a full refund. Travel Agent commissions are being protected for all affected sailings.

Specific re-accommodation details and refund offers for each sailing will be sent in a separate letter to guests and their travel agents and dedicated team of Regent Seven Seas cruise specialists will be contacting all affected guests and agents. A special toll-free number, 877 505 5632, has been established to answer questions and provide details to those guests and agents with reservations on these sailings."
Stay tuned for more information as it becomes available. —Andrea M. Rotondo

Interested in luxury cruise news and unbiased reviews? Visit LuxuryCruiseBible.com.

Regent Voyager to End World Cruise & Go Into Dry Dock for Repairs

UPDATE: The following information has been confirmed. Regent's Seven Seas Voyager is ending its World Cruise early.

According to one blog report by a World Cruiser currently sailing on Regent's Voyager, the pod problem was far worse than first suspected and cannot be repaired in Dubai.

Voyager will sail to Rome and go into dry dock, where the pod will be properly fixed.

Passengers have been given three options:
  1. Fly home immediately.

  2. Switch to the Mariner and continue cruising.

  3. Stay on Voyager as it heads to Rome, calling on a few ports (50% cost to continue on to Italy).
Voyager is scheduled to leave Dubai at 6:00 pm on April 1. —Andrea M. Rotondo

Interested in luxury cruise news and unbiased reviews? Visit LuxuryCruiseBible.com.

Sunday, March 29, 2009

Regent's Contigency Plan for Voyager

The Regent Seven Seas Voyager is still sailing toward Dubai, where she is expected early on March 31. As soon as she docks, repairs to her pod will begin.

As was reported in the Comments section of my March 26th post about Voyager, Le Tilleul—a member of the Cruise Critic community who is onboard the ship now—posted that the Captain announced that Regent will refund passengers the cost of the Singapore to Dubai segment.

Regent Seven Seas Cruises also has a contingency plan in place for travelers joining the ship in Dubai for the April 1 segment of the World Cruise.

Here's the information from Brown & Keene Travel owner, Ngaire Keene as posted to LuxuryCruiseTalk.com and CruiseCritic.com:

There are. . . . offers in writing to all those booked and boarding in Dubai. There are multiple choices from moving to the Mariner, to a full refund, to compensation if accepting a contemplated revised itinerary and details of additional compensation if this itinerary should change again. They [Regent] are also helping with any other costs such as air that may have been arranged. At this time, all our passengers [Brown & Keene Travel] have decided to continue with their cruise.

Sometimes in the end the passengers are very happy with the outcome of these events.

Ngaire added this information to her website this morning:

Mark Conroy [president of Regent Seven Seas] and Robin Lindsay [executive vp of vessel operations] are flying to Dubai to assist with the situation.

If the pod is not fixed in Dubai this is the proposed new itinerary.

Seven Seas Voyager—Proposed Revised Itinerary:
Date Day Port Country Arrive Depart
1-Apr-09 Wed DUBAI UAE 6 PM
2-Apr-09 Thu FUJAIRAH UAE 8 AM 6 PM
3-Apr-09 Fri MUSCAT OMAN 7 AM 5 PM
4-Apr-09 Sat AT SEA
5-Apr-09 Sun AT SEA (SALALAH)
6-Apr-09 Mon AT SEA
7-Apr-09 Tue AT SEA
8-Apr-09 Wed AT SEA
9-Apr-09 Thu AT SEA (SAFAGA)
10-Apr-09 Fri SAFAGA EGYPT 9 AM
11-Apr-09 Sat SAFAGA EGYPT 5 PM
12-Apr-09 Sun AQABA (SHARM EL SHEIK) JORDAN 7 AM 9 PM
13-Apr-09 Mon AT SEA (SUEZ CANAL)
14-Apr-09 Tue SUEZ CANAL TRANSIT
(ALEXANDRIA) EGYPT 3 AM 4 PM
15-Apr-09 Wed ALEXANDRIA (RHODES) EGYPT 7 AM 4 PM
16-Apr-09 Thu AT SEA (BODRUM)
17-Apr-09 Fri ISTANBUL (LATE ARRIVAL) TURKEY 7 PM
18-Apr-09 Sat ISTANBUL TURKEY Disembark

NOTE: Ports in Parentheses “( )”, refer to the original itinerary/schedule

Stay tuned for more news about Regent's Seven Seas Voyager.

Interested in luxury cruise news and unbiased reviews? Visit LuxuryCruiseBible.com.

Thursday, March 26, 2009

Regent Voyager Heads to Dubai to Fix Pod

Yesterday the Regent Seven Seas Voyager was in Cochin, India, where engineers inspected the damage done to the Dolphin propulsion pod that snagged a fishing net several days ago.

The incident has caused kinks in the World Cruise itinerary. Since the damage couldn't be fixed in Cochin, the next two stops—Mumbia and Abu Dhabi—have been canceled. Voyager will sail on to Dubai, where the pod problem can be fixed before the next segment of the World Cruise embarks on April 1.

Cruisers are said to be in good spirits, despite the change in schedule. Regent is working on a compensation package for those affected on this itinerary.

For more information about Regent Seven Seas, talk with your travel agent or visit their website.


Interested in luxury cruise news and unbiased cruise reviews? Visit LuxuryCruiseBible.com.

Sunday, March 22, 2009

Regent Voyager Snags Fishing Net; Pod Damaged

Captain Dag of Regent Seven Seas Cruises must be cursing those rogue fishing nets right about now. Four months ago, a net got caught in one of Voyager's pods during a transatlantic itinerary. The damage reduced the ship's sailing speed and the cruise was extended one day, impacting the following "Spotlight on Chocolate" itinerary out of Fort Lauderdale, Florida.

Now it's been reported on various community message boards and blogs that one of Voyager's pods has once again snagged a fishing net. This time, the net is inconveniencing a 14-night segment of the World Cruise.

Singapore to Dubai
  • March 18: Singapore
  • March 19: Penang, Malaysia
  • March 20: Phuket, Thailand
  • March 21–23: Sea Days
  • March 24: Cochin, India
  • March 25: Sea Day
  • March 26: Mumbai, India
  • March 27–28: Sea Days
  • March 29–30: Abu Dhabi, United Arab Emirates
  • March 31–April 1: Dubai, United Arab Emirates
(The next segment of the World Cruise, Dubai to Istanbul, is schedule to depart Dubai on April 1.)

News is sketchy at this point but it's believed that the ship snagged the fishing line somewhere in Singapore and then sailed on to Penang at a much-reduced speed. The following day, Voyager arrived four hours late to Phuket, Thailand, where the damage to the pod was assessed by the captain and executive officers.

On Saturday, March 21, world cruiser Sherry Kinne wrote this on her blog:

"We departed [Phuket] around 6 pm and learned later that evening that a fishing line had wrapped itself around one of the pods and our speed is permanently reduced to 14 knots. The Captain and another officer worked for over an hour to remove the line. It caused some damage to the seals which need to be replaced. We will miss a port or two, probably in India, and they are looking into repairing it as soon as possible. The Captain assured us that we have plenty of fuel, food, and ice. It will give us extra sea days, which we love, so there won't be a lot of pictures, but will keep everyone posted on the situation."
According to reports from other cruisers, a representative from the pod manufacturer will join the ship in Cochin, where further damage assessments will take place. The ship will arrive at Cochin one day late and will skip its scheduled calls on both Mumbai and Abu Dhabi. Voyager will sail on to Dubai at about 12 to 13 knots.

It's not clear if dry dock will be necessary or, if it is, if facilities will be available in Dubai. Regent will need to make further assessments before advising current cruisers and those set to join the ship in Dubai on April 1. Stay tuned as more details become available about the Voyager's pod problem.

Photo courtesy of Regent Seven Seas Cruises.

For more luxury cruise news and unbiased luxury cruise reviews, please visit LuxuryCruiseBible.com.

Thursday, November 6, 2008

Port Profile: Cape Town, South Africa

This September I spent several weeks exploring South Africa. It's a fascinating and vibrant country and a place I hope to return to soon! While in Cape Town, I was on assignment for Cruise Critic. Several days of touring included a visit to a colony of African penguins, a shark cage-diving adventure, a meet-and-greet with a cheetah "ambassador," and much more. Read more about this unique port of call at Cruise Critic's website. —Andrea M. Rotondo

Sunday, January 20, 2008

Follow Queen Victoria's World Cruise

I don't often write about Cunard, but there's an excellent blog you should bookmark if you're interested in this line: The Bon Vivant Traveler. Two young New Yorkers are enjoying a world cruise honeymoon aboard the Queen Victoria and they're blogging about their adventures.

Their 105-day journey, which begain on January 13, will take them from New York to the Caribbean before transitting the Panama Canal to Costa Rica and then on to Mexico. A quick stop in Los Angeles and then its across the Pacific to Hawaii, French Polynesia, Australia, and New Zealand. By early March, they'll visit Malaysia, Hong Kong, Vietnam, Thailand, and India. On March 31, they'll begin calling upon ports in the Middle East, including Dubai (UAE), Oman, and Egypt before island hopping across Greece on their way to Italy, Spain, and Portugal. The world cruise comes to an end in Southampton, England. However, these intrepid bloggers will transfer from the Queen Victoria to the Queen Mary 2 to make the transatlantic trip back home to Manhattan.

Happy cruising, guys!

Photo of Queen Victoria calling on Fort Lauderdale is courtesy of Cunard.

Saturday, February 10, 2007

Regent Voyager Named #1 Medium-Size Ship

If you're a fan of Regent Seven Seas' fleet of ships, you'll no doubt be pleased to hear that the Voyager was recently named the #1 medium-size ship in the Conde Nast Traveler 2007 Cruise Poll. The crew and Regent's guests are sure to be celebrating aboard Voyager right now as she sails the second segment of her 2007 World Cruise, somewhere between Cape Town and Mombasa on the way to Singapore.

What's so special about Voyager?
Historically speaking, Regent (formerly Radisson Seven Seas) was the first cruise line to launch an all-suite, all-balcony ship with the Seven Seas Mariner in 2001. The Voyager – making its debut two years later in 2003– was the line's second all-balcony ship. Now, cruisers fall into two camps: those who can't go back to cruising without a private veranda and those who are somehow able to make due without one. (I prefer balcony access and feel it adds so much to the cruise experience. There's nothing like enjoying a glass of wine on your private veranda as your ship departs a port of call!)

The intimate size of Voyager– 354 suites –and impressive space-per-guest ratio is part of what makes this ship so endearing to Regent die-hards. You never feel crowded on any of Regent's ships, but Voyager's logical layout emphasizes personal space for each cruiser.

Even entry-level suites (Category H) are larger – at 356 square feet, including balcony – than similar staterooms on all other cruise lines. The amenities are comparable to any five-star hotel on land. Personally, I find the European king-size beds on the Regent line – with down comforters and Egyptian cotton linens – to be incredibly comfortable! The bathrooms are accented with marble and a walk-in closet is roomy enough to store your luggage – even if you're prone to overpacking! The entire Regent fleet is being refurbished and part of the initiative includes flat-screen TVs with a CD/DVD system added to each suite. The 88 butler suites also include an iPod/Bose music system.

In 2007, Regent went "all-inclusive." This means the per person price of the cruise includes all shipboard gratuities; beverages, including select wines and spirits served throughout the ship; 24-hour room service; in-suite bar setup in butler suites; and refridgerator stocked with soft drinks, beer and bottled water (replenished daily).

Dining aboard Voyager is a treat, with four unique open-seating restaurants that feature varied cuisine. Open-seating dining gives Regent guests the flexibility they require: You can dine any time, at any restaurant, with anyone. Of course, you do have to make advance reservations for Signatures and Latitudes, the ship's two "specialty" restaurants.

The menu at Signatures is inspired by the French chefs of the famed Le Cordon Bleu cooking school in Paris. Le Cordon Bleu manages this dinner-only establishment and they also offer a special cooking workshop on many of Regent's itineraries aboard the Voyager and her sister ship, Mariner. A meal at Signatures may start with a poached lobster salad. You then move on to creamy mushroom soup with candied garlic before being served a sorbet palate cleanser. It's tough to select your main dish with options often including sauteed salmon filet, roast duck breast with an orange reduction, or roast venison. Dessert is a no-brainer: creme brulee!

Latitudes, the second reservations-only dining room, offers "Indochine" cuisine and presents a sampler menu with some tableside presentations. Think appetizers like spring rolls, shrimp toast, and beef satay followed by a marinated cucumber salad. Main courses – of which you'll be served a little of each offering on the menu – may be something like lobster with lime leaves, garlic-marinated chicken thighs, and rack of lamb.

However, some cruisers prefer Voyager's main dining room Compass Rose for breakfast, lunch, and dinner. This lovely room – highlighted in pastel hues of peach, yellow, and green – offers upscale Continental cuisine. At dinner, you can select a la carte menu items or go for the chef's menu degustation (tasting menu). There's also a "Light & Healthy" menu, vegetarian options, and no added salt selections. Popular meals here include Dover sole, filet mignon, and Coq au Vin.

For a more casual dining experience, visit La Veranda with its indoor and outdoor seating. Breakfast and lunch are treated as buffets at this location. At dinner, it's transformed into an Italian trattoria with an antipasto and dessert buffet. You order your soup, pasta, salad and entree in an a la carte fashion. Don't miss the polenta or ossobuco!

Where Does She Sail?
No matter where you wish to vacation, Voyager probably ventures there once or twice a year. In the spring, summer and fall, you'll find her in the Baltic and Mediterranean. If you've got your heart set on a Caribbean cruise, the Voyager will take you there in late fall/early winter. (In December 2007, she'll also visit the Panama Canal.) And, at the beginning of January 2008, she'll depart for her 115-night World Cruise that wraps up on April 30.

What do you love about Regent's Voyager?
If you've sailed Voyager, tell us what you love about her. Just click on "Comments" link at the bottom of this post. Anyone can post...you don't need to be a member of Blogger.

For more information about Regent Seven Seas Cruises, call your travel agent, visit Regent's website or request a brochure from them at (866) 284-4079.

Photo courtesy of Regent Seven Seas Cruises.
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